Returns & Exchanges

At Perler, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Simply ensure all original tags are attached and the garments are in their original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package the Items

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized courier location and keep your tracking receipt until your refund is processed.